Posts Tagged ‘Text Messaging’
Mall Of America's Social Customer Service [VIDEO]
The Mall Of America has consolidated their call center, their online community managers, and security into one cohesive customer service team that can address questions, concerns or complaints in real time, face-to-face with customers, on the floor of the mall.
Read MoreFacebook Home [VIDEO]
With Facebook wants to be the One App To Rule Them All with Facebook Home.
Read MoreTexting While Driving Video Infographic [VIDEO]
Video infographic of the rindings from a new AT&T texting while driving poll, showing that nearly half of commuters text and drive.
Read MoreMicroblogging
This discussion of micoblogging is from a Communications 2.0 presentation by David Erickson and Ann Treacy.
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