Posts Tagged ‘Mall of America’
Mall Of America's Groundbreaking Visual For Expansion Event [VIDEO]
During episode 40 of the Beyond Social Media Show, David Erickson discusses the Mall of America’s expansion and the unique twist the retail destination put on the old cliche of a groundbreaking media event.
Read MoreMall Of America's Social Customer Service [VIDEO]
The Mall Of America has consolidated their call center, their online community managers, and security into one cohesive customer service team that can address questions, concerns or complaints in real time, face-to-face with customers, on the floor of the mall.
Read MoreGoogle Maps For Mall Of America
Google has collaborated with Mall of America to create a Google Map that you can use within the Mall and it will give you directions and recognize which floor you are on.
Read MoreSocial Media In The Tourism Industry [VIDEO]
This Minneapolis/St. Paul Social Media Breakfast panel addressed the use of social media in the travel and tourism industry.
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