From Episode 304 of the Beyond Social Media Show

On April 6, CPG Brand Steak-Umm posted a master class on the difference between facts, data, and verifiable information on Twitter as a result of disinformation being spread about COVID-19.

It was brilliant branding.

The company posted sorely needed, helpful advice and managed to pull it off in a non-partisan fashion just as even the pandemic was becoming polarized, especially on social media.

The company wasn’t selling product; it provided helpful information at a time when everyone needed it. And by doing so, the brand demonstrated its relevance and earned awareness without offending with a heavy-handed or tone-deaf ad campaign.

Twitter Transcript

friendly reminder in times of uncertainty and misinformation: anecdotes are not data. (good) data is carefully measured and collected information based on a range of subject-dependent factors, including, but not limited to, controlled variables, meta-analysis, and randomization

outliers attempting to counter global consensus around this pandemic with amateur reporting or unverified sourcing are not collecting data. breaking news stories that only relay initial findings of an event are not collecting data. we have to be careful in our media consumption

it can be difficult to know what to believe in a time when institutional trust is diminished and the gatekeepers of information have been dismantled, but it’s more crucial now than ever before to follow a range of credentialed sources for both breaking news and data collection

all we currently have are limited and evolving metrics that experts are deciphering and acting upon immediately to the best of their ability. this terrain leaves many openings for opportunists and charismatic manipulators to lead people astray by exploiting what they want to hear

breaking news and storytelling will always be spun with interpretive bias from different media perspectives, but data is a science that can’t be replaced by one-off anecdotes. try to remember this to avoid fear-based sensationalism or conspiracy theories taking over your mind

you can maintain independent, critical thinking toward institutions without dipping into fringe conspiracies that get jumpstarted by individual anecdotes being virally spread as data. it’s not easy, but it’s necessary to keep any semblance of responsible online information flow

we’re a frozen meat brand posting ads inevitably made to misdirect people and generate sales, so this is peak irony, but hey we live in a society so please make informed decisions to the best of your ability and don’t let anecdotes dictate your worldview ok

steak-umm bless

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