Delta Airlines & The Immediacy Of Twitter Customer Service [VIDEO]

By David Erickson | June 6, 2013

Author & Keynote Speaker Scott Stratten tells the story of how Delta airlines saved their brand from a lifetime of shunning with one well-timed tweet. Found at YouTube from Scott Stratten.

Posted in Conference and tagged Airline Marketing, Comedy, Customer Service, Delta Airlines, Humor, Public Relations, Scott Stratten, Social Media Marketing, Travel Marketing, Twitter

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