Posts Tagged ‘Social Media Marketing’
Mall Of America's Social Customer Service [VIDEO]
The Mall Of America has consolidated their call center, their online community managers, and security into one cohesive customer service team that can address questions, concerns or complaints in real time, face-to-face with customers, on the floor of the mall.
Read MoreInsurance Company Exploits Paul Walker's Death On Twitter [VIDEO]
The website 4AutoInsuranceQuote.com used the occasion of Fast & Furious actor Paul Walker’s death in a horrific car accident to drive people to their website.
Read MoreInstagram Direct Released [VIDEO]
Instagram released the new update called Instagram Direct that allows you to send photos or video to just one or a group of select friends
Read MoreGoogle+ Security Flaw [VIDEO]
David Erickson discusses the major security flaw in Google+ that will apparently cause Google to delete your online presence with their properties if someone flags your Google+ profile as an impersonator.
Read MoreTwitter Custom Timelines [VIDEO]
David Erickson discuss twitter’s new Custom Timelines feature that allows you to create timelines with hand-selected tweets.
Read MoreSocial Media Breakfast Minneapolis/St. Paul [VIDEO]
David Erickson discuss the success of the Minneapolis/St. Paul chapter of the Social Media Breakfast organization, which is the largest such organization in the world and just held it’s 60th consecutive meeting.
Read MoreBatkid Saves San Francisco! [VIDEO]
Ochman & David Erickson discuss the Make-A-Wish Foundation’s amazing crowdsourced wish granting 5-year-old leukemia sufferer Miles Scott’s desire to be Batman.
Read MoreBuzzsumo: Content Marketing Insight Tool [VIDEO]
David Erickson discusses the Buzzsumo content marketing insight tool that helps you discover the most popular content shared on the top social media sites.
Read MoreDunkin' Donuts Monday Night Football Vine Ads [VIDEO]
Albert Maruggi & David Erickson discuss Dunkin’ Donuts use of Vine to create television ads based on real plays of Monday Night Football games.
Read MoreDoNotLink.com: URL Shortener That Denies SEO Benefits [VIDEO]
David Erickson discusses the DoNotLink.com URL shortening tool that allows you to share links to sites without passing along the search engine visibility benefits of link popularity.
Read More