Yelp

Yelp’s Filtered Reviews [VIDEO]

March 26, 2013
Yelp's Filtered Reviews [VIDEO]

Yelp’s video explanation for why they filter reviews.

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Hotel PR Director Discusses How She Uses Customer Service Complaints On Social Media [VIDEO]

February 22, 2013
Hotel PR Director Discusses How She Uses Customer Service Complaints On Social Media [VIDEO]

Nora Walsh, PR director at the Pierre Hotel in New York City, believes negative reviews are a helpful way to get direct feedback from customers and learn where the hotel falls short.

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Digital CMO Summit 2010

May 28, 2011
Digital CMO Summit 2010

Compete’s 7th annual dCMO Summit was held in Miami, Florida, where executives gathered to discuss the unyielding impact of the internet on our marketing universe.

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