Delta Airlines

Delta Airlines & The Immediacy Of Twitter Customer Service [VIDEO]

June 6, 2013
Delta Airlines & The Immediacy Of Twitter Customer Service [VIDEO]

Author & Keynote Speaker Scott Stratten tells the story of how Delta airlines saved their brand from a lifetime of shunning with one well-timed tweet.

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Luggageview: Delta Airline’s Luggage-Tracking Mobile App Promotion

May 7, 2012
Luggageview: Delta Airline's Luggage-Tracking Mobile App Promotion

Delta Airlines recorded a trip by a suitcase from the luggage’s point of view as a way to promote their mobile app that, among many things, tracks your luggage.

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